Shipping policy

📦 The Grace Gallery — Shipping Policy

Last updated: August 2026

⏱️ Order Processing Time All orders are processed within 2–5 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. We'll notify you via email if there are any significant delays.

🌍 Shipping Locations We currently ship from Ningbo, China to most international destinations. If your country is not listed at checkout, please contact us directly.

🚚 Shipping Methods & Delivery Estimates

Shipping Method    Estimated Delivery Time    Tracking Available
Standard International    10–20 business days    Yes
Express International    5–10 business days

Delivery times are estimates and may vary due to customs delays or local postal services.

💰 Shipping Rates Shipping charges will be calculated and displayed at checkout. Occasionally we offer free shipping promotions — subscribe to our newsletter to stay updated.

📦 Shipment Confirmation & Tracking You will receive a shipment confirmation email with tracking information once your order has shipped. Please allow 24–48 hours for the tracking number to become active.

🛃 Customs, Duties & Taxes The Grace Gallery is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

📬 Lost or Damaged Packages If your package is lost or arrives damaged, please contact us at info@thegracegallery.shop within 7 days of delivery. We'll do our best to resolve the issue with grace and care.